Frequently Asked Questions

Do you ship to where I live?

We ship all over the world! Shipping can be calculated on the Cart page after you’ve made your selections. Rates are pulled live from UPS + USPS. if you are overcharged, a refund will be issued when the order is packed. Please read the info on the Cart page regarding which of our shipping options might be best for you, and be sure to add any comments regarding customs disclosures in the notes field upon checkout.

Do you offer consultations? Can you look at my chart?

Given time constraints (among other things!), Kaitlin cannot offer consultations or custom recommendations based on natal charts or most other factors. For guidance, please see this article.

For remedial suggestions based on natal factors, we recommend Austin Coppock, Austin’s year II graduates, Freedom Cole, or any of the referrals Freedom may make.

Can I add to an order that has already been placed?

Yes! As long as the order has not shipped, you are welcome to place additional orders.

They will get flagged for consolidation by the shipping platform and after the order is packed, postage will be purchased, where you will be promptly refunded any excess.

Still need help? Contact us…

Due to a high volume of emails, it’s not possible to respond to every request.
Correspondences regarding placed orders and by paying clients have the highest priority.

Long and personally involved messages regarding chart placements asking for recommendations will likely go unanswered,
because we do not offer personal consultations. Please see this article 
for guidance on making your selections! Thank you.

Anticipated Fulfillment Schedule Nov 10th-20th

Anticipated Fulfillment Schedule Nov 10th-20th
November 12, 2020 Kaitlin Coppock

Immortal Heart was released on Wednesday, November 11th at 11:11 AM PDT, and fulfillment for the series is scheduled to start on Monday the 16th.

Orders have not gone out as quickly as usual this week because both myself and my primary Helper have been under the weather, compounded by a Covid-19 scare in our contact orbit. We are both on the upswing and will be wearing masks and gloves in the workroom as we get back to it, hopefully shipping all of the pre-existing, non-Immortal Heart packages Friday the 13th.

The two additional helping hands that were originally slated to help with Immortal Heart have been called off, which means it will likely take through the end of next week to get 100% of the packages out and resume normal operations.

Thank you for your patience as we balance everyone’s health + wellbeing with the drive to get everyone their offerings as quickly as possible!

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