Frequently Asked Questions

Do you ship to where I live?

We ship all over the world! Shipping can be calculated on the Cart page after you’ve made your selections. Rates are pulled live from UPS + USPS. if you are overcharged, a refund will be issued when the order is packed. Please read the info on the Cart page regarding which of our shipping options might be best for you, and be sure to add any comments regarding customs disclosures in the notes field upon checkout.

Do you offer consultations? Can you look at my chart?

Given time constraints (among other things!), Kaitlin cannot offer consultations or custom recommendations based on natal charts or most other factors. For guidance, please see this article.

For remedial suggestions based on natal factors, we recommend Austin Coppock, Austin’s year II graduates, Freedom Cole, or any of the referrals Freedom may make.

Can I add to an order that has already been placed?

Yes! As long as the order has not shipped, you are welcome to place additional orders.

They will get flagged for consolidation by the shipping platform and after the order is packed, postage will be purchased, where you will be promptly refunded any excess.

Will you come on my Podcast/ YouTube/ &c?

To be honest, probably not — but thank you so much 😅

Keeping operations moving is a more than full time job, so my focus is best placed on the Work at Hand rather than media or PR.

There is so much more I would be doing if the time were available. PLUS, I am quite shy… fake/ trained extroversion ftw!

If you would like to send an invitation anyway, a list is being kept for if/ when this policy changes. I genuinely appreciate the offers and opportunities 🙏

If you happen to be a seller of Time-Turners, on the other hand 😘

Still need help? Contact us…

Due to a high volume of emails, it’s not possible to respond to every request.
Correspondences regarding placed orders and by paying clients have the highest priority.

Long and personally involved messages regarding chart placements asking for recommendations will likely go unanswered,
because we do not offer personal consultations. Please see this article 
for guidance on making your selections! Thank you.

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