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Frequently Asked Questions
Do you ship to where I live?
If a customer is willing to pay for it, we’ll ship anywhere in the world! Shipping can be calculated on the cart page after you’ve made your selections. Rates are pulled live from USPS.
We haven’t had any issues with customs denying packages so far.
Do you offer consultations? Can you look at my chart?
Given time constraints, Kaitlin cannot offer consultations or custom recommendations based on client’s charts. For guidance, please see this article.
If you get a reading with Austin Coppock, he is happy to make Sphere + Sundry recommendations at the end of your consultation if you’d like!
Still need help? Contact us…
Due to a high volume of emails, it’s not possible to respond to every request.
Correspondences regarding placed orders and by paying clients have the highest priority.
Long and personally involved messages regarding chart placements asking for recommendations will likely go unanswered,
because we do not offer personal consultations. Please see this article for guidance on making your selections! Thank you.