Frequently Asked Questions

Do you ship to where I live?

We ship all over the world! Shipping can be calculated on the Checkout page after you’ve made your selections.

Rates are pulled live from UPS + USPS.

If you are overcharged, a refund will be issued when the order is packed!

Please read the info on the Cart page regarding which of our shipping options might be best for you, and be sure to add any comments regarding customs disclosures in the notes field at Checkout.

Click here to view current fulfillment times and admin updates.

Do you offer consultations? Can you look at my chart?

Given time constraints (among other things!), Kaitlin (👋 hi, that’s me!) cannot offer consultations or custom recommendations based on natal charts or most other factors.

For guidance, please see this article 🔮

For remedial suggestions based on natal factors, we recommend Austin Coppock, Austin’s year II graduates, Freedom Cole, or any of the referrals Freedom may make.

Can I add to an order that has already been placed?

Yes! As long as the order has not shipped, you are welcome to place additional orders.

After they get packed, postage will be purchased, and you will be promptly refunded any excess.

Multiples are typically flagged for consolidation by the shipping platform automatically, so there is no need create a support ticket notifying us of dual+ orders (we’re almost never manning the support portal in real time in the workroom, so thank you for the consideration but it just ends up cluttering the inbox!)

If we miss combining them, Sphere + Sundry’s policy is to refund your excess shipping regardless 🤓

You are definitely invited to write in if you feel a refund has been missed, however! We enjoy offering custom services of this nature, but it does increase the odds of a fuck up…

 

Will you come on my Podcast/ YouTube/ &c?

You can ask (and thank you!), but probably not 😅

Keeping operations moving is a more than full time job, so at this point my focus is best kept on the actual work over media + promotion.

If you would like to send an invitation, a list is being kept for if/ when this changes. The offers and opportunities are genuinely appreciated!

There is so much more I would be doing if the time were available…
PLUS, I am weirdly shy 🙈

Signed,

Fake/ Trained Extrovert with a 12th House fallen Sun
(Who has Done Too Much Regulus Magic)

If I write asking a question that has already been answered in this FAQ will the answer be different?

Nope 😹

Still need help? Contact us…

Due to a high volume of emails, it’s not possible to respond to every request.

Correspondences regarding placed orders by existing clients have the highest priority.
If your request requires a personal response from Kaitlin, lead times are likely longer. Thank you for understanding 🙏

Long and personally involved messages regarding chart placements asking for recommendations will likely go unanswered,
because we do not offer personal consultations. Please see this article 
for guidance on making your selections! Thank you.

Plus Membership Subscription 3.0

Plus Membership Subscription 3.0

From: $11.11 / month

Plus Membership currently provides the following benefits…

Exclusive *PM Only* Pre-Launch for Incoming Series

Get early and exclusive access to each new series for 24-48+ hours before offerings go public, meaning Plus Member orders will be among the first to ship 🕊

Rare Item Pre-Sale Lottery for Talismans + Altar Box Sets

Plus Members get an invitation to participate in the Rare Item Lottery before the launch of each new series, which allows for more equitable distribution of items with less than 75 units.

A link to the request form is emailed, and once the deadline has been hit, all entries are exported as a spreadsheet and auto-scramble into a randomly ordered list. The person at the top gets everything they desire, and so on, until all rare items set aside for PMs have been spoken for.

Not winning the lottery doesn’t mean you can’t get a rare item! Some will also be included in the Plus Member Pre-Launch. It simply provides randomized opportunities for those who may not be available during launch time, or need longer to come up with funds…

30-Day Grace Period for Payment on Lotto Reservations

Plus Members are given a 30-day grace period to make payment on any rare items the Fates have chosen to allocate them, where we’ll hold those items in reservation.

Birthday Boons

Plus Members can register their birthday at the time of signup.

If a series gets *created* or *released* on that day, they will be given the opportunity to pre-reserve an Altar Box or Talisman if they so wish, again, with a 30-day grace period.


The Client Community remains **free** to 100% of our Clients, and public launches will otherwise proceed as usual.

We simply wanted to find a more equitable way to distribute offerings among our most loyal and engaged clientele, and create low-chaos pre-sale opportunities guided by the Hands of Fate and Wheels of Fortune.

The cost of Membership helps offset the additional administrative overhead doing all of this will entail.

Cancel anytime with a click here.


Sphere + Sundry reserves the right to adjust and alter the perks, guidelines, and rules of Plus Membership, as limitations or inefficiencies may yet be discovered, and structures optimized. Memberships can be terminated at any time by request, but no refunds shall be issued for the term pre-paid. Lifetime subscriptions last a lifetime, annual subscriptions last for one year, monthly subscriptions last until the end of the month (so long as this program/ something like it exists). If a client is determined by S+ to be abusive or entirely unreasonable, they forfeit their rights to Membership (including any pre-paid funds). Be kind. Such are the terms of signup and service.

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Testimonials(1)

  1. I considered breaking out a Google Doc to write this review so you know I’m serious!
    Listen, you’ve stumbled upon some life-changing magic. Real magic. Consider yourself utterly blessed. Unfortunately there are tons of other people who’ll get scammed by fake witchy-woo stuff and never have the opportunity to cross paths with S+S. Kait is so generous in sharing this magic with us. This is such a special time, having wide access to what was once obscure knowledge. She’s done the hard job of figuring out what the %$# the Picatrix is going on about. That alone is worth the price of anything on this site.
    The Plus Membership is 100% worth it. I was able to miraculously secure materia that I really, really wanted, stuff that I was kicking myself about not getting and had serious regret not scoring. There’s a lottery system, so it can’t help but feel fated.

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