Frequently Asked Questions

Do you ship to where I live?

We ship all over the world! Shipping can be calculated on the Checkout page after you’ve made your selections.

Rates are pulled live from UPS + USPS.

If you are overcharged, a refund will be issued when the order is packed!

Please read the info on the Cart page regarding which of our shipping options might be best for you, and be sure to add any comments regarding customs disclosures in the notes field at Checkout.

Click here to view current fulfillment times and admin updates.

Do you offer consultations? Can you look at my chart?

Given time constraints (among other things!), Kaitlin (👋 hi, that’s me!) cannot offer consultations or custom recommendations based on natal charts or most other factors.

For guidance, please see this article 🔮

For remedial suggestions based on natal factors, we recommend Austin Coppock, Austin’s year II graduates, Freedom Cole, or any of the referrals Freedom may make.

Can I add to an order that has already been placed?

Yes! As long as the order has not shipped, you are welcome to place additional orders.

After they get packed, postage will be purchased, and you will be promptly refunded any excess.

Multiples are typically flagged for consolidation by the shipping platform automatically, so there is no need create a support ticket notifying us of dual+ orders (we’re almost never manning the support portal in real time in the workroom, so thank you for the consideration but it just ends up cluttering the inbox!)

If we miss combining them, Sphere + Sundry’s policy is to refund your excess shipping regardless 🤓

You are definitely invited to write in if you feel a refund has been missed, however! We enjoy offering custom services of this nature, but it does increase the odds of a fuck up…


Will you come on my Podcast/ YouTube/ &c?

You can ask (and thank you!), but probably not 😅

Keeping operations moving is a more than full time job, so at this point my focus is best kept on the actual work over media + promotion.

If you would like to send an invitation, a list is being kept for if/ when this changes. The offers and opportunities are genuinely appreciated!

There is so much more I would be doing if the time were available…
PLUS, I am weirdly shy 🙈


Fake/ Trained Extrovert with a 12th House fallen Sun
(Who has Done Too Much Regulus Magic)

If I write asking a question that has already been answered in this FAQ will the answer be different?

Nope 😹

Still need help? Contact us…

Due to a high volume of emails, it’s not possible to respond to every request.

Correspondences regarding placed orders by existing clients have the highest priority.
If your request requires a personal response from Kaitlin, lead times are likely longer. Thank you for understanding 🙏

Long and personally involved messages regarding chart placements asking for recommendations will likely go unanswered,
because we do not offer personal consultations. Please see this article 
for guidance on making your selections! Thank you.

User Agreement, Privacy Policy


‘Sphere + Sundry’ and ‘Sphere and Sundry’ are ways of referring to Sphere + Sundry LLC, an Oregon Limited Liability Company. Our website address is Affiliates of the company include owners, product creators, employees, and third parties working with or for Sphere + Sundry.

While it is the deeply held belief of the creator(s) that we offer items of genuine religious value, by law, Sphere + Sundry LLC and its affiliates do not make any claims as to the effectiveness or supernatural quality of our products. They are sold as curious for entertainment purposes only, or pieces of art.

Due to their nature, our items come with no warranty or guarantees of effectiveness or safety, and are non-refundable. Ad copy and instructions regarding use, effect, or application are folkloric in nature and included for informational purposes only.

By visiting or purchasing from the website and/ or using any goods from Sphere + Sundry:

  • You agree to hold harmless the company and its affiliates from any liability whatsoever and relinquish the right to bring any legal claims against them, now and in perpetuity. You also relinquish the right for 3rd parties to bring claims on your behalf.
  • You agree that any form of application or use of our products or information is taken entirely at your own risk, and the company and its affiliates cannot be held responsible for any fault or liability whatsoever, including injury or loss to any person or property.
  • You agree to read all warnings and directions for use, and exercise good judgment and care in following basic safety protocols. Any suggestions or usage is taken at the user’s own risk.
  • You agree to inform 3rd parties who encounter Sphere + Sundry products through your possession or gifting that by accepting or using said products, they have also entered into and agreed to the conditions of this user agreement.


Unless otherwise stated on a per-product basis, none of our goods are intended for consumption by humans or animals, and may be toxic, hazardous, allergy-inducing, or deadly. Even if an item is intended for consumption, the choice to consume it and any reactions that may occur as a result are taken at sole personal risk.

Always perform patch tests on skin, fabrics, or other mediums before applying any oil, powder, or formula. Many of our goods contain ingredients that will cause contact reactions or stain. Never apply near the mouth, eyes, or to sensitive areas. Store Sphere + Sundry items in a safe place, away from where children or pets could gain access.


Never leave open flame or burning materials unattended. Always make sure activities involving flame and heat are done on a fireproof and stable surface. Make sure to clear packaging materials away from candles before burning them. Never close lids while a flame or ember is burning. Keep the area above and around candles and incense clear of anything that may be a fire hazard. By buying or using Sphere + Sundry goods, you agree to release the company and its affiliates from any liability or damage that may occur by fire or inhalation of smoke to any person or property, and assume full personal risk and responsibility.


We do our best to accurately portray the items that will be received by the customer, but there can be wide acceptable variations in the end-result of handmade goods in the form of appearance and even sizing. All measurements of mass and volume are approximate and may vary from pour to pour, or fill to fill. Sphere + Sundry does not accept returns or provide refunds except in the case of something breaking during shipping and being unusable as a result, or the wrong order was sent.


Orders are shipped USPS Priority Mail. You will be emailed a tracking number for your shipment when it is processed. Insurance, other than what is included with the shipping method (if any) must be purchased by the customer as an add-on if desired. Include this request as an order note and we will invoice you for the excess. Refunds and replacements will NOT be issued for packages that show as delivered through tracking. Refunds and replacements cannot be issued due to customer errors in shipping details they provided once a package has already been shipped. If you notice any issues with the shipment or tracking of your package, please reach out to us as soon as possible so we can help correct any mishaps.


Information and/ or products offered by Sphere + Sundry or its affiliates are not substitutes for any type of advice or treatment from a licensed professional, including but not limited to medical, psychiatric, or legal. In the event of any emergency, immediately seek help from qualified and commonly accepted sources, such as 911.


This website uses cookies to help it function and improve your shopping experience.

Other information we directly collect and store are what the user decides to submit in return for a product or service, including but not limited to the act of joining the mailing list, filling out a contact submission, or placing an order. All such requests require that certain details be voluntarily provided, including but not limited to your name, email address, shipping address, etc. This information is retained indefinitely as a matter of course for purposes of historical record, customer relations, and accounting.

Payment details are handled by 3rd party processors, such as Paypal. Our website does not access privileged payment data other than verifying that a payment was approved, so it is not stored on our servers.

Customer data is shared with 3rd parties such as Google Analytics and Mailchimp for the purposes of providing a service to the website or customer, but is never sold or shared by Sphere + Sundry. We never sell any customer data.

When visitors leave comments on the site we collect the data shown in the comment form, and also the visitor’s IP address and browser user agent string to help spam detection.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Use our contact submission form for questions or requests.


You agree not to relabel or rebrand Sphere + Sundry products. Our products can only be resold on a secondary basis if you disclose that they came from Sphere + Sundry and provide proper credit and a functioning link to this website. You agree to pay at least $10,000 in damages for each individual violation of this type, plus any money earned from your relabeling, rebranding, or reselling of our goods, plus any additional the court rules. If legal action must be taken to enforce this aspect of the user agreement, you agree to pay all of Sphere + Sundry and/ or their affiliate’s court costs and attorney’s fees.


The cost of any violation of this user agreement that results in legal action or attorney communications, or the cost incurred by a customer/ user taking legal action against Sphere + Sundry, is to be paid in full by the customer or user, who is liable for all court costs, attorney’s fees, and potential damages. The customer or user waives the right to hold Sphere + Sundry liable for any such costs.


Sphere + Sundry reserves the right, at its sole discretion, to change, modify, add to or remove portions of the Customer and User Agreement at any time. By continuing to use our products, or visit or purchase from our website, you agree to the updated terms.

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