We have a shiny new support portal

Open the Help Desk

It’ll be fleshed out over time, so you might not be able to find the answer you need just yet.

Please do get in the habit of trying though — to reduce the support burden on Client Services, so we can spend less time answering support inquiries and more on providing expeditious resolution!

If you know for sure you already need assistance,
hop straight to opening a support ticket.

This is the best way to get inquiries directly to Kaitlin since, due to a large volume and the need to focus, she does not monitor DMs on any social media platform. It’ll be assigned to her and she will try to respond when there is bandwidth. Thank you for understanding!

Talismans of Deneb Algedi II
This was reserved in the pre-order lottery by a Plus Member who forewent the 30-day grace period for making payment. They are being offered first to Plus Members, any still available by Noon PDT tomorrow, Tuesday, April 2nd will be made available to the public : )

Would you like the earliest opportunities to snag limited items?

Become a Plus Member