We have a shiny new support portal

Open the Help Desk

It’ll be fleshed out over time, so you might not be able to find the answer you need just yet.

Please do get in the habit of trying though — to reduce the support burden on Client Services, so we can spend less time answering support inquiries and more on providing expeditious resolution!

If you know for sure you already need assistance,
hop straight to opening a support ticket.

This is the best way to get inquiries directly to Kaitlin since, due to a large volume and the need to focus, she does not monitor DMs on any social media platform. It’ll be assigned to her and she will try to respond when there is bandwidth. Thank you for understanding!


Free shipping! US $99+ International $399+
You will be emailed a tracking number + email confirmation when yours is processed!

Most orders are packed with TLC and shipped from Southern Oregon, USA within 0-2 postal days. 
Launches *can* take a week or more — click here to familiarize yourself with all our current shipping policies + options.
For processing updates, please check the Announcements area of the S+ Help Center

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