Frequently Asked Questions

Do you ship to where I live?

We ship all over the world! Shipping can be calculated on the Checkout page after you’ve made your selections.

Rates are pulled live from UPS + USPS.

If you are overcharged, a refund will be issued when the order is packed!

Please read the info on the Cart page regarding which of our shipping options might be best for you, and be sure to add any comments regarding customs disclosures in the notes field at Checkout.

Click here to view current fulfillment times and admin updates.

Do you offer consultations? Can you look at my chart?

Given time constraints (among other things!), Kaitlin (👋 hi, that’s me!) cannot offer consultations or custom recommendations based on natal charts or most other factors.

For guidance, please see this article 🔮

For remedial suggestions based on natal factors, we recommend Austin Coppock, Austin’s year II graduates, Freedom Cole, or any of the referrals Freedom may make.

Can I add to an order that has already been placed?

Yes! As long as the order has not shipped, you are welcome to place additional orders.

After they get packed, postage will be purchased, and you will be promptly refunded any excess.

Multiples are typically flagged for consolidation by the shipping platform automatically, so there is no need create a support ticket notifying us of dual+ orders (we’re almost never manning the support portal in real time in the workroom, so thank you for the consideration but it just ends up cluttering the inbox!)

If we miss combining them, Sphere + Sundry’s policy is to refund your excess shipping regardless 🤓

You are definitely invited to write in if you feel a refund has been missed, however! We enjoy offering custom services of this nature, but it does increase the odds of a fuck up…

 

Will you come on my Podcast/ YouTube/ &c?

You can ask (and thank you!), but probably not 😅

Keeping operations moving is a more than full time job, so at this point my focus is best kept on the actual work over media + promotion.

If you would like to send an invitation, a list is being kept for if/ when this changes. The offers and opportunities are genuinely appreciated!

There is so much more I would be doing if the time were available…
PLUS, I am weirdly shy 🙈

Signed,

Fake/ Trained Extrovert with a 12th House fallen Sun
(Who has Done Too Much Regulus Magic)

If I write asking a question that has already been answered in this FAQ will the answer be different?

Nope 😹

Still need help? Contact us…

Please note that we are currently short staffed due to Covid-19 and the Holiday season. Sometimes we are able to respond same-day, but others are taking much longer. Thank you for your patience in the interim. We have changes in the works that should drastically improve response times in early 2021 🙏

Due to a high volume of emails, it’s not possible to respond to every request.
Correspondences regarding placed orders and by paying clients have the highest priority.

Long and personally involved messages regarding chart placements asking for recommendations will likely go unanswered,
because we do not offer personal consultations. Please see this article 
for guidance on making your selections! Thank you.

Q+A: Why do you call your wares “offerings”?

Q+A: Why do you call your wares “offerings”?
July 29, 2018 Kaitlin Coppock

Q + A : Why do you call your wares offerings?

A few people have asked — why do you call your products offerings? There are two reasons. Content notice: it’s going to get sappy 😉

[The passive voice is being used in this article to be inclusive of our phenomenal collaborators]

The first is that all of our wares are created by means of a ritual process. Everything we make is a literal offering to the powers that they serve — to help further their objectives in the world. This incense belongs to Mars. This water is holy to Asclepius. This candle, when lit, burns with the starfire of Regulus itself. Each and every item is an earthly missionary, spreading the charge of its patron celestial power. A battery of devotion.

The second is more nebulous, having to do with the spirit in which we offer our wares to the public. It is an honor and a pleasure to be able to do this work, and to have it be accepted and procured by our clients is mind blowing.

We are an intermediary channel — Priests and Priestesses tending to the powers we serve. In spiritual terms, those are the aforementioned celestial powers providing the magical charge for our wares, but in human terms, that is every single person who ever has, or ever will, place an order.

You supporting our work is also a way of feeding the Gods, spirits, and powers associated with each series. All the coin spent on such offerings is an actual offering in a classically religious sense. The transaction itself is in return for more than a physical product — it is a portion of sacrifice for the magic. In exchange you receive a holy relic, blessed and charged by the powers imbuing.

You too are a divine power. As the infamous Mr. Crowley once said, “every man and every woman is a star”. Each client is a star, whom we also serve with heartfelt devotion. It’s why we put so much care into our instructions, packaging, shipping, customer support, and things that we post. The aim is to aid and empower our clients to the highest of our ability, and we wish them every success and triumph. This is carried through in our personal devotions, where we always petition for our clients’ protection, empowerment, and financial security.

Why?

Because a rising tide raises all boats. We are a community, and we’re all surfing the same rough waters, trying to avoid the same sharks. It is our duty to care for one another, and to make the world a better place in the ways which we are able.

Sphere + Sundry is the way we’ve found, and we will continue striving to provide the best offerings possible to all manner of planets and stars, whether they be of fire or flesh.

And to our clients, divine and treasured —
thank you, from the bottom of our heart,
for supporting the Work. For choosing our offerings 🙌

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