We have a shiny new support portal ✨

Open the Help Desk

It’ll be fleshed out over time, so you might not be able to find the answer you need just yet.

Please do get in the habit of trying though — to reduce the support burden on our Team, so we can spend less time answering support inquiries and more on providing expeditious resolution!

If you know for sure you already need assistance,
hop straight to opening a support ticket.

This is the best way to get inquiries directly to Kaitlin since, due to a large volume and the need to focus, she does not monitor DMs on any social media platform. It’ll be assigned to her and she will try to respond when there is bandwidth. Thank you for understanding!

Eclipses

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